technology and seniors, alexa senior

How one award winning community elevates its resident engagement with Alexa.

 

Technology and Seniors

 

Technology and seniors have always had difficulties getting along. Frustration came from tiny screens, small buttons, and user interfaces that were not intuitive to use with Alexa, this is no longer the case.

No hard to read touch screens, no small buttons, just use the power of your voice to control your technology.

Seniors across the country are telling friends and family that they love their Alexa.

For the first time, there’s a technology that just works for seniors.Why? Because for seniors, talking to Alexa is just like talking to a friend.

Many are talking about voice and the impact it can have on seniors. Quotes like the ones below show how interest and adoption of voice technology is growing rapidly in the senior care industry.

 

senior and technology
Seniors at The Stratford at Beyer Park Love Their Alexa!

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“Voice-activated technology can help older adults fight isolation and loneliness…”

“Just talking to it, it’s actually producing that positive emotional response that can help combat loneliness.” — AARP

“It [Alexa] makes residents feel more comfortable, and a little more independent. They don’t have to worry that they may be forgetting something, and it removes the stigma of having to ask for help.”

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Even industry insiders have questions when it comes to Alexa. Where does it fit in to my community? Will seniors use, much less like Alexa? How easy is it on my staff?
VoCo & Sagely have teamed up to answer all your voice for seniors questions. With this article you will understand why Alexa is so powerful for seniors, what seniors and staff love about Alexa and how to bring Alexa to your community.

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Voice technology, what is it?

 

Voice technology is a hands-free, frictionless way to use technology that feels more like science fiction than reality. It offers the opportunity to direct technology with your voice. Voice technology removes communication barriers and empowers seniors to benefit from technology with independence and confidence. Voice-first technologies improve accessibility to technology for older adults, especially for those with vision impairment and arthritis.

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Voice for Seniors

 

Despite technology becoming easier to use, it felt like seniors still fell further and further behind. It turns out, the interfaces we used to control technology like small buttons and touch screens were not intuitive for seniors to use. Seniors aversion to technology wasn’t about the benefits of technology, rather it was about the challenges to adopt technology.

 

We address this problem on 2 fronts:

  • Using Alexa, seniors can talk to control their technology. This natural interface doesn’t require pressing any buttons or swiping through screens. It’s flexible enough to take multiple different commands to accomplish the action seniors need.
  • With VoCo’s installation process with Sagely, seniors don’t need an Amazon account or a smartphone to get started with Alexa. VoCo delivers pre-programmed Alexas that have seniors’ favorite apps automatically installed as soon as you plug it into the wall.

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How Alexa Benefits Seniors?

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alexa for senior community
For Seniors, talking to Alexa is like talking to a friend.

 

Voice technology like Alexa is the key to unlocking the benefits of technology in a senior-friendly format. Why? Because talking to Alexa is like talking to a friend. The power of voice technology goes well beyond basic functionalities. While seniors don’t need to get out of their favorite chair to control Alexa, you will find that they will now remember to get up and come down to the lobby for today’s happy hour!

We hear from communities who tell us over and over that seniors are missing out by not participating in their community. What are seniors missing out on? Seniors are missing out on meaningful everyday events that we take for granted because of the interface challenges of technology. Things like listening to any song ever created through services like Spotify and Apple Music. Easy to set timers and reminders for things like daily activities and medication schedules. These are all things that can be challenging for seniors with mobility challenges, vision impairment, and arthritis.

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Wait, won’t it make seniors lazy?

 

One of the biggest misconceptions about Alexa is that it will make seniors lazy or they won’t move around. Intuitive and convenient commands let seniors control Alexa just by speaking. Some think that this convenience will result in seniors never leaving the couch in their room. The reality is that seniors are significantly more active in their community with reminders. Seniors can now set reminders after listening to their activity calendar on Alexa. Communities can even send announcements to remind seniors of things going on each day.

The biggest barrier to driving engagement is reminding seniors to go to events. Your team doesn’t have the time to call each resident every day for every event and remind them about what’s going on. You need to empower your seniors to come to activities and social events. The best way to do that is to make it as easy as possible for them to remind themselves.

 

A simple command like “Alexa, remind me to go to happy hour every Thursday at 4pm” can completely change a senior’s social life.”

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Bringing Alexa to Your Community

 

You understand that Alexa can have a big impact on your seniors. But how do you get Alexa working for seniors at your community?

There are two main options:

  • Bring the work in-house for your team
    Use VoCo to manage Alexa for Seniors
  • When you bring the work in-house, you’re bringing over 70 hours of extra work to your team at each community. Do you have the time to burden staff with this? Do you have a team with the tech skills to manage this safely and properly?

Over 70 hours of extra work at EACH COMMUNITY. This doesn’t include app development time, monthly maintenance, troubleshooting, daily calendar content updates, support, and ongoing training. That’s why it’s a no-brainer to work with VoCo for all your Alexa for Seniors needs.

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When You Work With VoCo

 

Seniors get an Alexa already programmed to their wifi, personalized with their favorite apps, and plugged in ready to use! VoCo is a full service Alexa for Seniors provider. From procurement to personalization, VoCo has you and your community covered. VoCo even updates all of your content calendars and menus for you. It’s even easier if you work with a great engagement provider like Sagely.

alexa for senior community

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Easy Integrations: Voco + Sagely

 

Our communities love our integration with popular engagement provider Sagely. If you’re a new or current Sagely customer it’s even easier to use VoCo. VoCo’s intuitive platform syncs with Sagely’s software to retrieve community-specific data and respond to older adults’ inquiries about calendar events, activity schedules, daily menus, and more. No stone goes unturned to ensure your community has an easy experience.

One of our happy VoCo + Sagely customers is an award winning community, The Stratford at Beyer Park in Modesto California.

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Easy implementation and high adoption at The Stratford at Beyer Park

 

The Stratford at Beyer Park is known in the Modesto community as the gold standard for senior living. If they’re already the best, why go with VoCo? As the market changes, it’s hard for even established communities to continue to stand out.
The formula for success for one already award winning community in California is VoCo & Sagely.

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stratford at beyer park, alexa, alexa for senior community

 

The Stratford was awarded Best of 209 in 2019

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The Stratford knows seniors can and do benefit from technology. Voice technology like Alexa is the key to unlocking the benefits of technology in a senior-friendly format. Why? Because talking to Alexa is like talking to a friend.

 

“We have a good group of residents who are genuinely interested in discovering the ways that Alexa can help them in their day to day lives” — Director of Sales and Marketing at The Stratford at Beyer Park

 

stratford at beyer park
The open-minded group of seniors warmed up to Alexa almost immediately during VoCo’s initial training.

 

“I love that Alexa can remind me of things I need to do without having to worry” — Senior at The Stratford at Beyer Park

 

Some even had Alexa in their rooms before but now they love having access to today’s activities and menu. More advanced users get to share what they’ve learned and teach their friends about all the awesome things Alexa can do.

 

“Voco’s staff were great from the start! The installation process began before we even had the devices at our community and their continued support to provide us with help when we need it, never goes unreached, they are always a call or email away” — Adriana at the Stratford at Beyer Park

 

You can also read about our impact at new communities. We’re winning awards for our work with new communities too!

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Alexa Empowers Independence For Seniors

 

From new communities to established, from tech savvy to traditional, Alexa is giving seniors and communities their independence with easy to use technology.

If you’re ready to elevate your community and empower your seniors, reach out to VoCo and schedule a demo to see how Alexa can empower seniors at your community.


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Sagely

Sagely is a senior living resident engagement platform that allows communities to deeply understand their residents and engage them in more active lives. We use the power of data, insights and automation to provide staff with tools for collaboration, communication and organization. Learn More at gosagely.com

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VoCo

VoCo personalizes Alexa for Seniors and Senior Living Communities. VoCo builds custom Alexa applications for your communities needs including Today’s Activities, Resident Requests, and Daily Menu. Visit us at SayVoCo.com to learn more.